Fortune88 believes that true entertainment begins when it is in your control. We provide the tools, information, and support to ensure your gaming experience is always enjoyable – never a burden.
All these tools are free, easy to access, and available directly in your account settings – no hassle, no fees
Set a daily, weekly, or monthly deposit limit within your means. These limits take effect immediately and can only be reduced right away, while increases require a 24-hour waiting period.
Manage Deposit LimitsSet the maximum amount you are comfortable losing within a given period. Once the limit is reached, the system automatically blocks your betting activity until the limit period ends.
Set a Loss LimitControl how long you play each day. When the time limit is reached, you will receive an alert and your session will be automatically ended to remind you to take a break.
Manage Time LimitsNeed a short break? Activate an account pause from 24 hours up to 90 days. During this period, you cannot log in or make deposits, but withdrawals of any existing balance are still permitted.
Activate Account Cool-OffFor players who need a longer, more serious break, self-exclusion can be activated for a period of six months, one year, or more. The account cannot be reopened until the period ends.
Apply for Self-ExclusionThe fortune88 support team is trained to assist players who need help with their gaming habits. 24/7 live chat in Bahasa Melayu, judgment-free.
Contact SupportAccess your fortune88 account via the website or mobile app. All responsible gaming control tools are available directly from your account dashboard.
Click the profile icon or "Settings" menu at the top of the platform. Select the "Responsible Gaming" or "Account Controls" section.
Choose from deposit limits, loss limits, time limits, account pause, or self-exclusion based on what you need at the time.
Enter your desired limit, select the period, and confirm the setting. Limits that reduce activity take effect immediately.
You will receive a confirmation email for every control tool activated, as a record and proof of your settings.
We know that most fortune88 players game for entertainment – much like watching a movie or going to a concert. For the majority of our users, gaming is a relaxed activity that does not interfere with their daily lives. But we also recognise that for a small number of people, it can become something more than just entertainment.
This is where fortune88 is different. We don't provide control tools simply because regulations require it – we provide them because we genuinely care about our users' well-being. This platform is built for the long term, and that's only possible when our players game within healthy, sustainable limits.
We train our customer support team to identify early signs of problem gambling and offer assistance in a non-judgmental way. If you ever feel uncomfortable about your own gaming habits, talk to our team – no question is too embarrassing to ask.
fortune88 supports the principles of THINK in-game – Time limit, How much to spend, It's entertainment, Not a source of income, Know your limits.
Gambling problems rarely appear out of nowhere. They typically develop gradually and can be hard to notice on your own. Recognise these signs early so you can take action before things get more serious.
Gaming with money that should be used for daily necessities such as rent, bills, or food.
Feeling the urge to keep playing to "recover" losses that have already occurred (chasing losses).
Lying to family members or friends about how much time and money you spend on gaming.
Feeling restless, irritable, or uneasy when unable to play for a period of time.
Neglecting work, family, or social responsibilities due to excessive gaming activity.
Borrowing money or selling personal belongings to fund gaming activity.
Online gaming can be a fun and healthy entertainment activity when done the right way. These are the signs that you are gaming responsibly.
You set a playing budget before you start and stop once that limit is reached.
You play for entertainment, not to generate income or solve financial problems.
You can stop playing at any time without feeling pressured or uncomfortable.
Gaming does not interfere with your work, family, or financial responsibilities.
You accept losses calmly and do not feel the need to "win back" money you have lost.
You proactively use the platform's limit tools to manage your gaming habits.
Answer these questions honestly with yourself. This is not a test – it is a tool to help you understand your relationship with gaming.
Have you ever spent more money gaming than you originally planned?
Have you ever felt the need to hide your gaming activity from loved ones?
Have you ever played to forget your problems or to reduce feelings of anxiety and stress?
Have you ever tried to stop gaming but found it very difficult to do?
Has gaming ever caused problems in your relationships, work, or finances?
Have you ever played longer than intended because you wanted to "turn around" your luck after a loss?
If you answered "Yes" to two or more of the questions above, we encourage you to speak with the fortune88 support team or contact a problem gambling assistance organisation. Acknowledging that you need help is the bravest first step you can take.
Responsible gaming is more than a slogan at fortune88 – it is how we run our business. Every feature, every policy, and every product decision we make considers player wellbeing as a core priority.
Fortune88 carries out a strict age verification process during registration and throughout the KYC process. We do not allow any individual under the age of 18 to register or use our platform. Any account suspected of belonging to an underage user will be investigated and closed immediately.
All fortune88 customer support team members receive specialised training in recognising early signs of gambling problems. They are trained to engage with players who may need help in a sensitive, empathetic, and non-judgmental way – while providing useful information and resources.
The fortune88 platform system continuously monitors play patterns. If the system detects a sudden change in gaming behaviour that may indicate signs of concern – such as a sharp increase in deposits or unusually long play sessions – our team will reach out to the player to offer assistance.
Set a budget before you play
Decide how much you are willing to spend before you start. Think of it as an entertainment cost, not an investment.
Take regular breaks
Don't game non-stop without a break. Stand up, drink some water, do something else for 10–15 minutes.
Don't chase losses
Losing is part of the game. Don't top up your deposit to try to win back money you have already lost.
Don't play when emotional
Avoid gaming when you are stressed, sad, angry, or under the influence of alcohol. The best decisions are made with a clear mind.
Use the available control tools
Deposit and time limit tools are your best allies. Use them proactively, not after problems arise.
Whether you are new or a long-time member, fortune88 gaming control tools are always available. Register today and start the right way – with smart limit settings from the beginning.
For users aged 18 and above. If you need assistance, contact our customer support 24/7.